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Complimentary 2-Day Delivery:

• Delivered in 2 business days after processing. If a band adjustment is needed please allow an additional 2-3 business days.
• A signature will be required on delivery for all orders.
• Next Day Delivery available for $30.

Returns:

Extended returns: Orders placed from 12.08.25 through 12.19.25 may be returned by 01.05.26. Orders placed after 12.19.25 may be subject to the standard 14-day return policy. Standard terms and conditions apply.

• Within 14 days in original condition.
• To request a return, please Sign In to your My OMEGA account.
• If you purchased as a guest, please request and manage your free return here.

For more information, please see our Delivery & Returns Policy.

OMEGA is proud to include the Swiss Made mark on all of its watches. This simple wording guarantees a standard of quality established over many centuries and is a world-renowned symbol of excellence.

All OMEGA watches are delivered with a 5-year warranty that covers the repair of any material or manufacturing defects. Please refer to the operating instructions for specific information about the warranty conditions and restrictions.

Every OMEGA watch is warrantied for a period of sixty (60) months. It covers material and manufacturing defects existing at the time of delivery. During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. This includes the repair or replacement of any spare parts and/or rectifying any faults as identified by our Customer Service. In the event that repairs are unable to restore the normal conditions of use of your OMEGA watch, OMEGA guarantees its replacement by an OMEGA watch of identical or similar characteristics. The warranty does not cover normal wear and tear or damage caused by accidents or negligence. The warranty is rendered void if work is carried out on the watch by persons who are not authorised to do so by OMEGA.

OMEGA pays attention to online security.

We take the privacy and security of your payment and personal details very seriously. We use SSL encryption technology for online transactions to protect your card information.

The following methods of payment are available: Visa, Amex, Mastercard, Discover, Diners Club, JCB, Union Pay, Affirm, and Apple Pay.

OMEGA processes payments via Adyen.

Wire Transfer may be available for certain transactions. If you are interested in this option, please first create a My OMEGA account and then contact us using this form.

Assistance: 1-800-766-6342

The OMEGA team is available from 9am to 7pm EST, Monday to Friday.